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What is the proper use of 9-1-1?
All of Waukesha County, including the Town of Summit, is covered by enhanced 911. This is a very important tool to help people, however, it must be used the proper way.
· When you dial 911 on your phone, the dispatch center has a screen that will display the name, address, and telephone number associated with the phone you are calling from. · If a 911 operator does not get a response when the phone rings, a police officer will be sent to the address to check on the situation. The dispatcher can also attempt a call back to the phone the 911 call originated from, hopefully to get an idea of what is happening before the officer arrives. · When you call 911 you will need to stay on the line with the dispatcher until they tell you to hang up. The dispatcher will need to get information from you about the incident that you are reporting. · Please do not call 911 to test the system to see how it works. There are only so many lines to the dispatch center and if you are tying up a line, someone who has an emergency may not be able to get through. |
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Can I put 9-1-1 on “Speed Dial”?
There is nothing that says you can not program 911 as a speed dial on your phone. It was designed however, to be a quick and easy number to remember and dial. There are times when your speed dial may be pushed by accident and a squad will have to respond to your house. We would prefer that you program the non-emergency number of your local police and fire departments into your speed dial and dial 911 using the numbers on the phone. If you have any more questions about 911, please contact any police agency using the non-emergency phone number. |
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The use of 911 is intended for EMERGENCY calls only. Examples of emergency calls can be a fight, someone needing medical attention, you believe someone is breaking into your house or a neighbors house, a fire, or a vehicle accident. |
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Town of Summit Police Department 53066
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Non-Emergency (262)567-1134
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